LONDON HANDEL FESTIVAL 2017
WELCOME TO OUR ONLINE BOOKING SYSTEM
Information updated on 21 December 2016
The booking site will be ready on 17 January for our Handel Supporters and
on 31 January to the general public.
Box Office opening hours during the Festival: 10-12.30 & 2-4pm.
Please leave a message if we are not available.
Please follow the instructions below. If you do have a problem using the website please contact us
on either by phone on 01460 54660
firstname.lastname@example.org or email@example.com
WHAT TO DO NEXT
Create an account by registering:
Click on REGISTER in the top panel on this page. You will need to provide an email address and password (please make note of this somewhere). You will be taken through the process. If you already have an account please ask for a new password. We have had one or two problems with creating a new password but hopefully this has been sorted out now.
Once you have registered you will need to go to back to the HOME page and LOGIN using your new details. You can also LOGIN before you go to PROCEED TO CHECKOUT.
Choosing the event and tickets:
On this HOME page you will see a list of events in date order to the right of this information. Click on the relevant date (text) and the system will take you to that page. Scroll down and you will find a plan for reserved seating (if applicable). When you click on a seat a little person will appear in that seat. It is now reserved for you for 1/2 hour while you complete your booking. Click on PLACE ORDER and this will take you to the next stage. If you would like to book another event go back to the HOME page and choose the next event. You can pay for all the events you want to come to with one card payment.
You will see that some seats are reserved for use by the box office. These are seats held for telephone bookings, postal bookings, complimentary seats for performers and press tickets. For events where there is reserved seating we have initially divided the venue in half so that is fair to everyone. Gradually we will release seats as we find they are not needed from the box office end. Many of the seats shown as reserved will have been allocated to customers but will not be shown as sold until their payment is processed, which is the last action to happen in the process.
Please try and book by online or telephone as doing a combination of both can cause confusion and it is very time consuming to make changes.
Confirming your tickets: Once you have chosen all the events you wish to book for you will be asked to CONFIRM your details and what you have ordered. You will be shown the following BILLING DETAILS, DELIVERY DETAILS and ORDER SUMMARY. You will then be asked to PROCEED TO PAYMENT if all is correct.
In the next stage you will then be taken to the SAGEPAY website where you will proceed through the payment process. When your order is complete and payment gone through you will received a confirmation email.
If you have a problem please get in touch with us on 01460 54660 and we will do what we can to help.
Samir Savant - firstname.lastname@example.org
Latasha Lamb - email@example.com