LONDON HANDEL FESTIVAL 2015
WELCOME TO OUR NEW ONLINE BOOKING SYSTEM
Information updated on 23 April - 11.12am
The Box Office is now closed until the Autumn when booking will start for the Handel fundraiser (date and venue to be confirmed), Denys Darlow's Memorial Concert (date and venue to be confirmed) and Messiah on 3 December.
We will be tweaking the booking site to correct the various small problems we have had during the season.
Thank you for booking with us and we look forward to seeing you again soon.
Please follow the instructions below. If you do have a problem using the website please contact us on either by phone on 01460 54660 / 53500 or firstname.lastname@example.org or email@example.com
WHAT TO DO NEXT
Create an account by registering:
Click on REGISTER in the top panel on this page. You will need to provide an email address and password (please make note of this somewhere). You will be taken through the process. If you already have an account please ask for a new password. We have had one or two problems with creating a new password but hopefully this has been sorted out now.
Once you have registered you will need to go to back to the HOME page and LOGIN using your new details. You can also LOGIN before you go to PROCEED TO CHECKOUT.
Choosing the event and tickets:
On this HOME page you will see a list of events in date order to the right of this information. Click on the relevant date (text) and the system will take you to that page. Scroll down and you will find a plan for reserved seating (if applicable). When you click on a seat a little person will appear in that seat. It is now reserved for you for 1/2 hour while you complete your booking. Click on PLACE ORDER and this will take you to the next stage. If you would like to book another event go back to the HOME page and choose the next event. You can pay for all the events you want to come to with one card payment.
You will see that some seats are reserved for use by the box office. These are seats held for telephone bookings, postal bookings, complimentary seats for performers and press tickets. For events where there is reserved seating we have initially divided the venue in half so that is fair to everyone. Gradually we will release seats as we find they are not needed from the box office end. Many of the seats shown as reserved will have been allocated to customers but will not be shown as sold until their payment is processed, which is the last action to happen in the process.
Please try and book by online or telephone as doing a combination of both can cause confusion and it is very time consuming to make changes.
Giove in Argo - you will notice that there are a few House seats. These are not for sale.
If you would like to book 3 or more EVENTS/CONCERTS (not tickets) you can have a subscription discount, if you book before 10 March and in one go. You will find a choice of Standard or Subscription discount when you choose your seats. Please check before confirming your booking. If you book discounted tickets by mistake we will give you a call or email, as the Festival can't afford to give discounted tickets on single event sales. Please let us know if you have booked for Semele, including your seat numbers, and we will give you a Subscription discount on this concert, provided you book for two more concerts/events during the Festival. If you plan to book for Wigmore (14 April) please let us know.
Confirming your tickets: Once you have chosen all the events you wish to book for you will be asked to CONFIRM your details and what you have ordered. You will be shown the following BILLING DETAILS, DELIVERY DETAILS and ORDER SUMMARY. You will then be asked to PROCEED TO PAYMENT if all is correct.
In the next stage you will then be taken to the SAGEPAY website where you will proceed through the payment process. When your order is complete and payment gone through you will received a confirmation email.
If you have a problem please get in touch with us on 01460 53500/54660 and we will do what we can to help.
Latasha Lamb, Susan Palmer, Catherine Hodgson